HubSpot is one of the most popular customer relationship management platforms for mid-sized businesses. It has a built-in CRM database with sales with marketing automation tools and a range of marketing features. While HubSpot is a great option to consider adding to...
Business Tips
Lawyer Email Marketing: 8 Email Marketing Ideas for Attorneys
Email marketing is one of the most profitable marketing channels for small business owners. On average, for every $1 you spend on email marketing, you earn an ROI of $36. All you need is a well-thought-out content strategy and a business management platform you can...
Dental CRM: 7 Benefits of CRM Software for Dentists
Running a successful dental practice starts with clinical expertise and a comprehensive dental education. However, to keep people coming back for their routine exams, cleanings, and other dental work, dentists need efficient ways to foster patient relationships. From...
Tree Service CRM: How Arborists & Tree Care Companies Can Benefit from CRM Software
Arborists are responsible for planting, pruning, and caring for trees within a community. Whether it’s an emergency tree removal or a monthly maintenance check-in, companies that offer tree care are essential for caring for the health of the trees and the safety of...
Guide to Crowdfire App for Businesses: Reviews, Pricing & Features
Social media marketing is one of the most effective channels for connecting with a large audience through curated content. Whether it’s Instagram, Facebook, or LinkedIn, there are many platforms you can use to build connections and increase brand awareness. However,...
Pest Control CRM: How Exterminators & Pest Control Businesses Can Benefit from CRM Software
Running a pest control business can feel like a never-ending game of whack-a-mole — following up with customers, managing billing and payments, and still finding time to tackle the pests themselves. If staying organized feels like a pipedream, it might be time to...
Top 10 Benefits of Contact Management Software for Small Businesses
As a small business owner, you likely have a small, lean team that uses minimal tech tools or software. You may also rely on Word Docs and Spreadsheets to track important client communication, invoices, and marketing initiatives. These traditional methods for contact...
Small Business Guide to Lead Nurturing: 5 Strategies to Increase Conversions
The truth is that most small businesses inherently have more competition than their big-name competitors, which is why consistent communication, personalization, and effective lead-nurturing strategies are so important. Lead nurturing tactics and tools can help...
10 Tips to Increase Revenue for Your Small Business in 2025
Are you tired of relying on the same strategies to grow and scale your small business? Do you want to get more creative with your approach to sales and marketing in the new year? If you’re wondering how to increase revenue for small businesses, we’re here to help....
Auto Shop Management Software: How Auto Body and Repair Shops Can Benefit from CRM Software
If you run an auto body and repair shop, you’re not just in the business of fixing cars. You’re also tasked with delivering exceptional customer service while staying efficient and organized. Yet with so many repair shops competing for attention, how can you...
Shoeboxed App for Businesses: Pricing, Reviews & Features
Please note that some of the links on this blog are affiliate links, which means Townsquare Interactive may earn a commission at no extra cost to you if you decide to make a purchase through these links. Our company only recommends products or services that we believe...
6 Best Document Management System Solutions for Small Businesses
Document management systems (DMS) are an innovative tool businesses of every size can benefit from adding to their software stack. These platforms enhance productivity and efficiency while keeping your team organized. A DMS can also improve collaboration initiatives...
10 Google Business Profile Tips for Landscaping Companies
Think of your Google Business Profile as an extension of your website. It's an invaluable tool that can help boost brand awareness in your local community and help potential prospects familiarize themselves with your products and services. If you own a local...
UpLead for B2B Businesses: Features, Pricing & Reviews
Please note that some of the links on this blog are affiliate links, which means Townsquare Interactive may earn a commission at no extra cost to you if you decide to make a purchase through these links. Our company only recommends products or services that we believe...
10 Holiday Marketing Ideas for Businesses in 2024
The holiday season is the perfect time for small businesses to get creative with their marketing initiatives. With festive messaging and holiday-centric ideas, you can boost brand visibility and build connections within your community. Switching up your marketing is...
10 Benefits of Gorgias for E-Commerce Businesses: Reviews, Pricing & Features Overview
Please note that some of the links on this blog are affiliate links, which means Townsquare Interactive may earn a commission at no extra cost to you if you decide to make a purchase through these links. Our company only recommends products or services that we believe...
How Accounting Firms Can Benefit from CRM Software
Customer relationship management software is an invaluable tool that helps businesses manage their day-to-day operations and client communication. This type of software is particularly beneficial for accounting firms who need help streamlining communication, tracking...
7 Ways Chargebacks Can Affect Your Small Business
As a small business owner, you may have dealt with chargebacks or are concerned about how they might affect your operations. But what exactly is a chargeback? It occurs when a customer disputes a charge through their credit card issuer, leading to a mandatory refund...
Moosend: Reviews, Pricing, & Key Features for Businesses
Please note that some of the links on this blog are affiliate links, which means Townsquare Interactive may earn a commission at no extra cost to you if you decide to make a purchase through these links. Our company only recommends products or services that we believe...
10 Google Business Profile Tips for Moving Companies
Individuals who need a moving company for their upcoming local or long-distance move likely use Google to find local references. The best way to ensure your moving company is at the top of the search engine results page is to set up and optimize your Google Business...
10 Black Friday Promotion Ideas for Small Businesses
Own a small business in your community? Want to get involved with Black Friday but not sure how to do it with your product offering? Participating in Black Friday can help increase sales, boost brand awareness, and attract new customers to your small business. With...
7 Benefits of Using Fiverr for Small Businesses
Please note that some of the links on this blog are affiliate links, which means Townsquare Interactive may earn a commission at no extra cost to you if you decide to make a purchase through these links. Our company only recommends products or services that we believe...
How Gyms, Fitness Studios & Personal Trainers Can Benefit from CRM Software
Small business owners who own a small community gym, HIIT training facility, or yoga studio can look forward to worthwhile benefits from investing in a customer relationship management platform. CRM software for gyms is an invaluable tool that can help you grow...
How To Identify Customer Pain Points: A Guide for Business Owners
The journey from interested prospect to loyal customer involves a number of steps, each one requiring careful attention to the customer’s needs. Along the way, business owners need to convince prospects that their product or service resolves various pain points. But...
What is a Sales Pipeline? A Guide For SMB Owners & Sales Leaders
No matter what kind of small business you have, you rely on a steady stream of leads to keep customers coming through the doors. From HVAC, contracting, towing, roofing, and plumbing companies to law firms, med spas,...
How Restaurants Can Benefit from CRM Software
Did you know more than 90% of customers research restaurants online before visiting? If you're a restaurant owner, you'll want to do everything you can to impress customers at that moment to ensure they pick you over your competitors. The easiest way to keep customers...
5 Ways Prowly Can Benefit Your Small Business
Getting the attention your small business deserves isn’t always easy when you’re competing against similar companies — especially those with established public relations (PR) strategies. However, technology has made it easier than ever to initiate media outreach,...
7 Google Business Profile Tips for Towing Companies
Your Google Business Profile is a free marketing tool that supports increased leads to your towing business, brand awareness within your community, and improvement in your search engine rankings. It also helps position your business in the Map Pack, or the three...
Guide To Using Google Docs for Businesses
No matter your industry, you have an overwhelming number of choices for software tools to stay organized and work efficiently. While some are more useful than others, there’s one suite of tools that many businesses find they can’t live without — Google Workspace....
Spocket Dropshipping Software: Reviews, Pricing, & How-To Guide
Please note that some of the links on this blog are affiliate links, which means Townsquare Interactive may earn a commission at no extra cost to you if you decide to make a purchase through these links. Our company only recommends products or services that we believe...
Overcoming Common Challenges in CRM Adoption
Customer relationship management software is a crucial tool all small businesses must invest in to keep up with technology advancements. These tools are designed to improve data compliance and help your team track customer communication. There are also built-in...
How To Train Your Employees on a New CRM Software
Using customer relationship management (CRM) software has huge benefits for businesses, helping with lead generation and nurturing, conversions, and overall customer satisfaction. Research shows that businesses using CRM systems improve customer...
11 Tips for Cross-Selling and Upselling Your Next Sale
If you run a small business, you must always find ways to boost revenue and grow your business. The most effective way of scaling your business is by upselling and cross-selling products or services to your customer base. Upselling and cross-selling increase revenue...
8 Benefits of Using CallHippo For Your Small Business
Please note that some of the links on this blog are affiliate links, which means Townsquare Interactive may earn a commission at no extra cost to you if you decide to make a purchase through these links. Our company only recommends products or services that we believe...
6 Google Business Profile Tips for Contractors
Nowadays, every business needs a solid online presence, especially contractors who rely heavily on generating leads in their local area. An optimized Google Business Profile (GBP) can help you stay visible and connected to the local community, ensuring you...
How to Get High-Quality Referrals from Your Customers
According to the most recent Nielsen Trust in Advertising report, 89% of people trust word-of-mouth recommendations. The interesting thing about this dynamic is that consumers don’t necessarily need these endorsements to come from friends or family. Instead,...
8 Benefits of Using Looka Logo Maker
Please note that some of the links on this blog are affiliate links, which means Townsquare Interactive may earn a commission at no extra cost to you if you decide to make a purchase through these links. Our company only recommends products or services that we believe...
How to Automate Your Email Marketing: 5 Ways Automated Email Campaigns Can Grow Your Business
Email marketing is one of the most powerful and profitable marketing channels. With a well-thought-out campaign and marketing strategy, many businesses can look forward to a $36 return on every dollar spent. However, if you're still spending countless hours...
How Home Remodelers Can Benefit from CRM Software
Home renovation is a dream for many homeowners. They may be thinking of upgrading a cramped kitchen into a chef's paradise. Or transforming an unfinished basement into a cozy family hangout. Either way, these projects represent exciting opportunities for skilled...
6 Tips for Writing a Sales Elevator Pitch as a Small Business Owner
Every business in the world was born out of a single idea. Maybe yours was to open a roofing business in your city. Or maybe you wanted to showcase your heritage's culinary secrets in a restaurant. Whatever it was, that idea is the identity of your...
9 Benefits of Using EIN Presswire for Your Small Business
Please note that some of the links on this blog are affiliate links, which means Townsquare Interactive may earn a commission at no extra cost to you if you decide to make a purchase through these links. Our company only recommends products or services that we believe...
How Landscaping Companies Can Benefit From CRM Software
According to the 2023 Financial Benchmark Study, landscaping companies have a median of 325 customers. That's a lot of lawns to mow and hedges to trim! If you're running a landscaping business, you know how important those customers are. Their repeat business and...
Guide to Using LinkedIn as a Small Business
LinkedIn recently surpassed an incredible milestone - over 1 billion members across more than 200 countries. What started as a place to post your resume has transformed into a goldmine for marketers of all sizes. Many small businesses see social media...
5 Tips for Small Business Growth
Starting a small business is a dream come true for anyone who decides to hang out their own shingle. At the same time, there’s a ton of work involved with launching a business and scaling it successfully. Whether you’re in HVAC, towing, plumbing, roofing, or any other...
8 Facebook Marketing Tips for Small Businesses
With over 3 billion monthly active users, Facebook might as well be considered its own country at this point. In fact, if it were a country, it would be the largest in the world by population. As a small business owner, it's likely that a decent chunk of your...
7 Benefits of Using Ecwid For Your Ecommerce Business
Please note that some of the links on this blog are affiliate links, which means Townsquare Interactive may earn a commission at no extra cost to you if you decide to make a purchase through these links. Our company only recommends products or services that we believe...
Top 5 Inventory Management Software Options for Small Businesses
The best inventory software for small business needs to master all sales channels while delivering efficient order management and streamlined, easy-to-access reports. For smaller companies with limited transactions and products, a simple point-of-sale system may be...
How to Add Your Local Business to Nextdoor
Adding your local business to Nextdoor can help you reach customers where they are. Today's consumers use searches on Google and social media platforms like Nextdoor to find the services they need, whether it's a restaurant recommended by friends or a...
7 Benefits of Using Leadpages for Small Businesses
Please note that some of the links on this blog are affiliate links, which means Townsquare Interactive may earn a commission at no extra cost to you if you decide to make a purchase through these links. Our company only recommends products or services that we believe...
6 Sales Promotion Ideas for Small Businesses
Small businesses are the beating heart of our economy. But let's face it - competing with the big guys isn't always a walk in the park. As a small business owner, you know the struggle. Bigger brands outbid you on paid ads, throw money at marketing like it's nothing,...
What is CRM? A Beginner’s Guide to Customer Relationship Management Software
In today's digital age, customer relationship management software has become invaluable for businesses, from lawyers and healthcare providers to HVAC techs and towing operators. If you don't have a CRM, you may find it...
How Roofing Companies Can Benefit From CRM Software
If you’re in the roofing sector, you’re in a great place. With a market size of over $27 billion, the roofing industry is expected to grow by 4.5% annually over the next decade. At the same time, there’s increased competition as local roofers battle for business....
5 Benefits of QuickBooks for Small Businesses
Accurate bookkeeping and accounting are crucial for tracking revenue, maintaining a healthy cash flow, meeting tax obligations, and complying with industry regulations.
Yelp For Business Owners: Why You Should List Your Local Business on Yelp
Listing your business on a directory like Yelp is a smart move if you want to enhance your online visibility and attract more local customers.
How Plumbing Companies Can Benefit from CRM Software
Plumbing CRM software is designed to keep your client communication, invoicing, and marketing initiatives organized. Here are seven benefits you can look forward to.
7 Ways Credit Repair Cloud Can Help Your Small Business
Credit Repair Cloud combines robust features with intuitive design, allowing you to integrate credit repair services seamlessly into your existing business model.
Business Invoicing Basics: 6 Items to Include on an Invoice
What should an invoice include? How can you save time with dedicated invoicing software? This article will help answer these questions by covering six must-have elements.
How Contractors Can Benefit from CRM Software
Searching for the best CRM for contractors? Here are some of the benefits of Townsquare Interactive’s CRM software for contractors.
7 Benefits of Using Ruby for Your Small Business
Explore how Ruby can help you project a professional image and deliver the personalized service you need to field customer calls efficiently and ultimately grow.
How HVAC Companies Can Benefit from CRM Software
HVAC customers expect reliable service, quality work, and professionalism. With our business management platform, you can elevate your business to meet and exceed these standards.
ACH Payments: 7 Benefits for Small Businesses
Beyond conventional payment methods like checks and credit cards, ACH payments offer small businesses a powerful tool for financial management and operational efficiency.
5 Features to Look For in a Business Email Management Service
With the right email management platform, you can put your best professional face forward and continue paving the way for ongoing growth and success.
How Med Spas Can Benefit from CRM & Booking Software
As the medical spa industry continues to evolve, leveraging CRM and booking solutions will be crucial for delivering a superior client experience and driving business growth.
How to Purchase a Domain Name for Your Small Business
Without a domain name that resonates with your business, it’s hard to make it easy for your customers and clients to find you.
5 Small Business Email Marketing Ideas for the Summer
To spark inspiration for your next campaign, we’ve put together a list of creative email marketing ideas for small business owners this summer.
Get Paid Faster with Small Business CRM
With the right tools, you can systemize your billing to allow fast, convenient payments. Townsquare Interactive’s all-in-one business management platform helps expedite your payments.
How Small Businesses Use AI Tools
AI for small businesses can be very effective if you know which tools to use, how to use them, and what to automate throughout the process.
How Towing Companies Can Benefit from CRM Software
Running a towing company requires coordinating schedules, tracking customer information, and sending invoices. This is where CRM software can help.
5 Tips for Improving Customer Interaction Management
Customer interaction management helps businesses deliver exceptional services and support. Discover the power of Townsquare Interactive’s business management platform.
Guide to Townsquare Interactive’s Business Management Platform: How It Works and Benefits Your Business
Understanding the functionalities of this platform can significantly streamline operations, enabling business owners to close deals and process payments with greater speed and less friction.
What Data Should Your CRM Software Be Collecting for You?
A high-quality CRM such as Townsquare Interactive’s business management platform will capture all sorts of information designed to help you reach your business goals.
8 Benefits of Using Invoicing Software for Your Small Business
Whether you’re a plumber, a roofer, or a restaurant owner, reliable invoicing software for small businesses can transform how you handle your finances.
Top 5 Email Marketing Challenges Small Business Owners Can Face & How to Combat Them
This article aims to bring clarity to the five most common email marketing challenges small-business owners face and how to address them.
8 Strategies for Small Businesses to Retain Their Customer Base
Whether you run an HVAC company, a law firm, or a local restaurant, these tips will help strengthen relationships with your clientele and have them choose you over the competition every time.
What Is User-Generated Content? 5 Ways Small Businesses Can Utilize UGC
UGC is a powerful tool that small businesses can leverage to their advantage — from HVAC, towing, plumbing, and roofing to law, medicine, and hospitality.
How Healthcare Providers Can Benefit From CRM Software
This article delves into the benefits of CRM software for healthcare providers, focusing on how it can streamline operational workflows and elevate patient care standards.
How to Choose the Right Payment Processing System for your Small Business
In today's digital age, cash has become king for fewer and fewer transactions. For businesses of all sizes, accepting electronic payments is no longer an option but a necessity. Behind the seemingly simple swipe of a card or tap of a phone lies a complex world of...
How to Choose the Right Invoicing Software for Your Small Business
Getting paid on time is crucial for any small business, ensuring adequate cash flow and steady growth. However, managing the invoicing and payment process can be a daunting and time-consuming task. Fortunately, the rise of digital invoicing solutions like Townsquare...
How to Transform Your Customer Data into Business Revenue
Running a small business these days means wearing many hats. One minute, you’re managing day-to-day operations. The other, you’re trying to build customer relationships; it’s a constant balancing act. But what if you could leverage insights from your existing customer...
Turning Your CRM into Your Business's Marketing Executive
Are you leaving money on the table by neglecting your customer relationships? Your business's success hinges on the strength of these connections. Without a robust Customer Relationship Management (CRM) tool in place, you could be missing out on valuable marketing...
Scaling Your Small Business with Lead Management Software
Lead management software is essential for developing a small business in any industry. Every opportunity matters in industries like HVAC, towing, plumbing, roofing, contracting, and legal services—albeit securing a new client or providing coordination between jobs....
9 Common CRM & Marketing Automation Mistakes to Avoid
As a small business owner, you have many moving parts to your company, from developing new products and services to satisfying every question asked by potential customers. The larger your company grows, the more important it is to develop ways to properly manage...
How to Optimize Your Email Marketing Strategies: 7 Email Marketing Best Practices for Small Business Owners
Email marketing gets a bad rap. People groan when they hear the term, thinking of overflowing inboxes crammed with spam messages. But done right, email marketing hooks new customers and reels in sales. In fact, it's a game-changer for small businesses looking to boost...
Scaling Your Small Business with Online Scheduling Software
In the business world, adaptability and efficiency are linked with financial success. However, your company may require exceptional tools to achieve this. Among the various tools available, online scheduling software is a game-changer for scaling small businesses and...
10 Ways Business Management Software Saves You Money
Running a small business comes with an array of challenges, and managing costs is always at the forefront. In an interconnected world where customer expectations are always on the rise, business management software has emerged as a priceless tool for reducing...
8 Administrative Tasks to Automate to Save Time and Resources
In the fast-paced world of small business operations, efficiency is not just desirable—it’s non-negotiable. Businesses that streamline their processes save time, conserve resources, and are better positioned to compete and grow. For small business owners and office...
5 Benefits of Email Marketing for Small Businesses
Email marketing remains one of the most effective digital communication channels, despite being one of the oldest. According to recent stats, around 99% of people check their emails daily, and 73% of millennials would prefer to communicate with businesses via email...
How to Choose the Right Online Scheduling Software: 6 Booking Features To Look For
In today's digital age, online scheduling software has become essential to the workplace dynamic. These tools can help streamline your client communication, eliminate friction in the sales process, and help you deliver a next-level experience to your customers. If...
How to Turn Your CRM into Your Business's Sales Executive
As a small business owner, you wear many hats. Among your responsibilities is managing sales and keeping the pipeline full. While no software can replace the insight of an experienced sales executive or sales team, a customer relationship management (CRM) system comes...
Best Way to Keep Track of Sales Leads: Get More Deals for Your Business With a CRM
Time is of the essence when prospects are interested in your business. Capturing their information and following up quickly is crucial to converting them into customers. So, if you don’t have a way of keeping track of leads, you could miss out on valuable new...
How to Choose the Right Email Marketing Platform: 6 Email Marketing Features To Look For
Since the dawn of the internet, email marketing has been a cornerstone for businesses that want to communicate with their audience. Emails give marketers the opportunity to craft compelling narratives, build relationships, and drive business success. While the...
How to Choose the Right Lead Management Platform: 7 Business Management Features To Look For
Are you struggling to understand your sales cycle length? Has your company outgrown using Excel sheets to track client communication, follow-ups, and emails? It's time to upgrade to a high-quality lead management platform. Lead management software is a seamless...
Does Your Small Business Need a CRM? 8 Reasons Why a CRM is Needed for Running Your Business
A customer relationship management platform is an invaluable tool businesses of every size can benefit from. These platforms help streamline customer communication and keep your sales or marketing team on task during the workweek. Not only that, but small business...
Unlock the Power of Your Customer Data with a Business Management Database
Small business owners are constantly juggling multiple tasks and responsibilities. From managing employees to handling finances, it can be overwhelming to keep everything in order. One area that often gets neglected is customer data management. Business owners may not...
How to Effectively Use Online Appointment Tools for Small Businesses
We live in a digital age, where clients and prospects no longer want to call or go in person to schedule an appointment. Long waits, voicemails, and a lack of customer service during busy hours can impact the customer experience. It can lead to a decline in...
7 Tips on How to Utilize CRM Automation to Save Time & Money
Customer relationship management (CRM) systems are a critical tool for businesses of all sizes to nurture customer relationships and drive sales. However, the true power of CRM lies not just in managing contacts, but in maximizing automation and analytics...
12 Benefits of Using Lead Management Software for Small Businesses
Lead management software is an invaluable tool for businesses of every size, whether you have a sales team of 2 or 100. If you don't have the tools and technology to accurately track, communicate, and manage your leads, you'll lose out on valuable opportunities. With...
How to Choose the Right Small Business CRM Software
Selecting the ideal CRM software for small businesses is more than a mere administrative decision; it's a strategic move that can define your company's future. The software is the cornerstone that holds customer relationships, streamlining interactions, and ensuring...