Your business is thriving. The schedule is packed, the phone is ringing, and you’re an expert at your craft. But is the chaos behind the scenes—the sticky notes, the paper invoices, the endless phone tag—costing you more than you think? The largest expenses...
Are you struggling to retain high-value customers? Are your customer acquisition initiatives not as profitable as you once assumed? It’s time to take a closer look at your customer lifetime value (CLV). Small business owners who want to grow and scale their...
If you own a small business, you likely use customer relationship management (CRM) software to organize client information, email communication, and sales outreach. A CRM is a must-have in today’s digital age, and most platforms come with a suite of automation...
Are you struggling with high turnover in the workplace? Are there constant mishaps or miscommunications between different teams? These are common signs of bad small business operations. Without optimizing, these issues can be costly mistakes that impact the customer...
Small businesses often face constant workweek distractions and interruptions because employees wear many hats, and businesses don’t have the right software integrated into the workweek. Small teams must interact with customers, reply to emails, and schedule...
