Customer service and customer relations are necessary for small businesses across various industries. Both elements are designed to work together to keep your customers loyal and satisfied. Whether you own a med spa, salon, or medical facility, you must invest in both...
Please note that some of the links on this blog are affiliate links, which means Townsquare Interactive may earn a commission at no extra cost to you if you decide to make a purchase through these links. Our company only recommends products or services that we believe...
The point of sale experience is a defining moment in your customer’s journey — one that determines whether they return in the future. For small businesses like salons, auto shops, med spas, boutiques, and convenience stores, that POS moment is an opportunity to...
Brand awareness is often seen as the first stage of any effective sales or marketing funnel. Once a customer is familiar with your products and services, they are more likely to purchase in the future. The more time and effort you put into getting your brand’s...
Are you looking for a creative way to increase your average order value? Do you want to introduce your customers to other services and products you have available in a creative way? One of the most innovative tactics to boost profits and increase customer lifetime...