Customers are the heartbeat of any small business, making it essential to manage every aspect of the customer journey. With customer interaction management (CIM), small businesses can engage with their customers across various touchpoints, from initial interest to...
In today’s fast-paced business environment, efficiency is key. This is where Townsquare Interactive’s Business Management Platform comes into play—a software designed to help small businesses consolidate various operational processes in one...
In today’s increasingly digitized world, most small businesses require an efficient and reliable customer relationship management (CRM) system to help them streamline business operations, nurture valuable relationships with customers, and boost brand engagement. But...
Running a small business is no small feat, as you have to wear many hats. You’re the chief problem-solver, the customer service superstar, and, sometimes, the late-night accountant. After a long day of juggling tasks, managing your team, and trying to keep...
With all the buzz surrounding social media, search engine optimization (SEO), and targeted ads, it’s easy to forget about one of the most reliable forms of digital marketing — email. With an average return on investment between $36 and $45 per $1 spent,...
