Did you know it costs five times more to acquire new customers than to retain the ones you already have? This stat alone should make any business owner stress about customer retention. That’s why we put together this guide on 8 proven strategies to...
In today’s digital age, cash has become king for fewer and fewer transactions. For businesses of all sizes, accepting electronic payments is no longer an option but a necessity. Behind the seemingly simple swipe of a card or tap of a phone lies a complex world...
A customer relationship management platform is an invaluable tool businesses of every size can benefit from. These platforms help streamline customer communication and keep your sales or marketing team on task during the workweek. Not only that, but small business...
Small business owners are constantly juggling multiple tasks and responsibilities. From managing employees to handling finances, it can be overwhelming to keep everything in order. One area that often gets neglected is customer data management. Business owners may not...
There’s nothing worse than playing phone tag with prospects or constantly emailing clients to set up an appointment. The constant nagging can be off-putting, pushing your customer base to shop with your competitors. It can delay the sales process and lead to a...