Customer relationship management platforms are designed to help small to mid-sized businesses stay organized. These platforms have built-in tools that help streamline marketing and sales initiatives, organize customer conversations, and automate workplace tasks. Without a customer relationship management platform, growing and scaling your business in today’s modern age will be more challenging.
There are many different CRM and business management platforms for small businesses. Each platform has varying features and tools, so you’ll want to weigh the pros and cons to decide which is worth the investment. One of the most popular options is Thryv. While Thryv is popular, there are other alternatives you’ll want to consider before you commit. Here’s everything you need to know about the Thryv alternatives:
What is Thryv?
Thryv is a marketing and sales platform designed for small businesses. The platform has two products: The Marketing Center and The Business Center. Both options are available for as low as $244/month. The Thryv Command Center is free of charge and can be added to either plan. You can also explore add-ons like SEO management, or Thryv leads for an additional cost.
The platform offers a centralized location for client communication. You can easily review emails, phone calls, and video calls all in one place. There are also marketing tools and automation to build your online presence.
While the platform is easy to use and comes with a wide range of features, there are limited features for marketing available. You also must commit to a six-month contract to access the full platform.
Key Thryv Features
- Email & SMS automation
- Invoicing and payment processing
- Appointment scheduling
- Voicemail transcribing
- Customer Relationship Management
Five Thryv Competitors to Consider
While Thryv offers many tools and features small businesses look for, the platform can be costly. You’ll need to invest in the marketing and business center to take advantage of everything the platform offers. If you want to add any of the add-ons, the monthly cost can add up quickly.
If Thryv is outside your budget or doesn’t align with your needs, here are five companies like Thryv to consider.
1. Townsquare Interactive
Our business management platform was designed with small business owners in mind. Townsquare Interactive’s platform offers many similar tools and features to Thryv offers, including appointment scheduling, invoicing and payment processing. The platform also includes automated email marketing templates and an integrated inbox, so you never need to worry about missing an important touchpoint with a client. This Thryv alternative has a user-friendly interface with less of a learning curve, making it a great option for small businesses with small teams.
Packages can be personalized to align with your team’s needs. Townsquare is also a popular Thryv competitor for marketing reasons. Along with easy-to-use SMS and email marketing tools, the company provides online marketing services, including web design, local SEO, and social media management.
2. Bigin by Zoho CRM
Bigin is a CRM designed for small businesses. There are built-in features that can help your team collaborate more effectively, including a multi-channel communication tool. You can also create a custom sales dashboard to view revenue, deals, and sales information in one place. There are also unified pipelines you can use to streamline your sales approach. Bigin by Zoho CRM is best for remote or hybrid workforces. It’s also a great option for more sales-centric teams.
3. Hubspot CRM
Hubspot is arguably one of the most popular CRMs. It has a suite of tools and features that your sales and marketing team can benefit from. You can easily create custom lists, workflows, and email marketing campaigns. There are also tools to help with lead scoring, tracking deals, and creating surveys. This alternative has a pay-per-user pricing model, which can be expensive if you have a larger team. You’re also typically required to commit to an annual contract.
4. Pipedrive
Pipedrive is a CRM that can help you optimize your lead gen initiatives, automate processes, and track your sales pipeline. The CRM focuses on sales initiatives and is best for small businesses that need tools for lead nurturing and client onboarding. The platform has all the tools you need to successfully nurture leads through the buyer’s journey. It’s designed to help streamline the process, ensuring your team never misses a touchpoint throughout the buyer journey.
The platform is most suitable for your sales team and doesn’t have invoicing or payment processing tools. The platform also uses a pay-per-user pricing model, and the cost per user ranges from $14 to $99, depending on your needs.
5. Dynamics 365
Dynamics 365 is a business management platform designed to help with accounting, customer success, and sales management. There are built-in tools to track customer data, create automated workflows, and nurture leads. If you’re looking to attract new customers, there are also lead management tools to help capture leads and personalize communication.
Dynamics 365 is not considered user-friendly, and many users say there’s a big learning curve. Many people struggle with the different tools and customizations. It’s also significantly more expensive than other platforms. You can expect to pay anywhere from $65 to $150 per user per month.
Explore Townsquare Interactive Today
No matter the size of your business, a CRM is an essential must-have. These platforms are designed to help streamline efficiency and productivity in the workplace, ensuring all client data and communication are in one centralized location. When exploring the different platforms, you’ll want to consider your business needs and decide which is best for you.
Townsquare Interactive’s business management platform includes various tools and features your marketing, sales, and accounting departments can benefit from. Outside of our tools and features, our team can also assist with web development, SEO, and paid media advertising.
Let us know how we can help, and we’ll take it from there.
This content is designed for advertising purposes and should not be considered editorial or journalistic material.