You juggle many tasks as a field service business. Whether you’re fixing AC units, mowing lawns, responding to plumbing requests, or bidding on kitchen remodels, your ability to stay organized impacts your bottom line. From scheduling jobs to invoicing clients, it’s essential to keep your operations running smoothly so nothing falls through the cracks.
That’s why many service providers use software platforms to help manage administrative tasks and sales opportunities. Housecall Pro is one of the better-known names in the space, with tools that simplify business operations. However, depending on which features are more important to you — lower costs, better customization, streamlined scheduling, and more — there are several other companies like Housecall Pro worth considering.
Let’s start with what Housecall Pro offers and then explore six Housecall Pro competitors that could be an even better fit for your business.
What Is Housecall Pro?
Housecall Pro is a business management platform built for home service professionals. It serves businesses of all sizes, but it’s especially popular among small to mid-sized teams in HVAC, electrical, and cleaning services. Below are some of the key features that Housecall Pro offers.
Revenue Growth Tools
With Housecall Pro, businesses can manage reviews, use built-in website tools to boost online visibility, and capture incoming calls through a professional call answering service. The online booking system streamlines customer scheduling, and the pipeline dashboard helps teams track prospects at every stage.
Job Management
Drag-and-drop job assignment, calendar visibility, and real-time vehicle GPS tracking make scheduling and dispatch quick and easy. Built-in customer communication tools allow businesses to send job status updates through text or email. The platform supports quoting and proposals, and the mobile app keeps field techs moving.
Payment and Financing
Housecall Pro supports invoicing and payments, plus expense cards to track business purchases. For companies handling higher-ticket jobs, consumer and business financing provide flexible payment options.
Business Operations
Whether you need time tracking, reporting, accounting, or other features, Housecall Pro helps you run and grow your business. The platform’s AI Team provides access to specialized expertise, from coaches and customer service reps to analysts and marketers.
How To Choose the Right Software for Your Business
While intuitive and mobile-friendly, with strong reviews on G2 and Capterra, Housecall Pro may not offer everything that growing businesses or those with more specialized needs require. Before exploring Housecall Pro alternatives, it can be helpful to know what to look for in business management software. Here are a few questions to ask:
- Team size: What’s more important: simplicity and low cost, or advanced dispatching, reporting, or call answering tools?
- Industry needs: What are your specific needs — for example, inventory for HVAC or online booking for landscapers?
- Mobile access: Do you have field technicians who need a mobile app?
- Integrations: Do you require compatibility with an existing software stack, such as QuickBooks, Stripe, or other tools?
- Customer support: How is the onboarding, training, and responsiveness to support inquiries?
- Scalability: Can the platform grow with you?
Housecall Pro Alternatives (With Pros and Cons)
Other companies like Housecall Pro are worth considering before you decide on a business management platform. Here’s our roundup of Housecall Pro alternatives to help you find the right fit.
1. ServiceTitan
Best for: Medium to large field service businesses that need detailed reporting, automation, and integration at scale
Key Features:
- Advanced scheduling and dispatch board
- Real-time reporting and analytics
- Mobile app for field technicians
- Built-in CRM with customer history tracking
- Invoicing, estimates, and payment processing
- Inventory and equipment management
- Marketing and lead tracking tools
- Integration with QuickBooks and other software
Pros:
- Highly customizable and scalable
- Powerful analytics and reporting tools
- Strong support for multi-location operations
Cons:
- Higher cost compared to other options
- Some users report a steep learning curve
- Contracts may include high cancellation fees
2. Jobber
Best for: Solo operators or small field service operators, such as landscapers, cleaners, HVAC technicians, and plumbers
Key features:
- Client management tools
- Scheduling and dispatching
- Quoting and invoicing
- Payment processing and tracking
- Mobile access
- Integration with QuickBooks Online
Pros:
- Simple, intuitive interface
- Quick setup and onboarding
- Frequent feature updates
Cons:
- Higher cost for advanced features
- Limited accounting functionality
- Some mobile features may be clunky
3. Workiz
Best for: Small to midsize field service businesses, including HVAC, plumbing, electrical, locksmith, junk removal, appliance repair, garage door, landscaping, and pest control services
Key features:
- Client management tools
- Scheduling and dispatching
- Quoting and invoicing
- Payment processing and tracking
- Mobile access via the Workiz app
- Integration with QuickBooks and other third-party tools
Pros:
- User-friendly and customizable interface
- Built-in phone system and SMS features
- Helpful automation tools like AI Dispatcher
Cons:
- Higher cost compared to other options
- Some users report slow or inconsistent customer support
- Certain features require a learning curve
4. FieldEdge
Best for: HVAC, plumbing, and other service businesses that need real-time visibility and QuickBooks integration
Key Features:
- Scheduling and dispatching with a drag-and-drop interface
- Real-time technician tracking and status updates
- Mobile app for job access and invoicing in the field
- Payment collection and invoicing from any device
- QuickBooks integration for accurate, real-time accounting
- Service history tracking and customer communication tools
Pros:
- Strong dispatch tools with live technician tracking
- Seamless QuickBooks integration
- Helpful customer support team
Cons:
- Interface can be buggy for some users
- Reports lack advanced customization
- May not be user-friendly in the field
5. Service Fusion
Best for: Solo to midsize service businesses that need affordable, all-in-one job management without per-user fees
Key features:
- Scheduling and dispatching with drag-and-drop functionality
- Estimates, invoicing, and payment processing
- Mobile access for field technicians
- Project management and job photo uploads
- Inventory tracking and job costing
- Integration with QuickBooks and other business tools
Pros:
- Good value for money
- Simple to onboard new users
Cons:
- Some users report mobile app glitches
- Fewer integrations than others
- Potentially high cost for smaller teams
6. Townsquare Interactive
Best for: Service businesses looking to combine job management with digital marketing and organic lead generation
Key features:
- Integrated calendar and online booking
- Estimates, billing, invoicing, and payment processing
- Cloud-based CRM with contact and message tracking
- Automated email and SMS messaging
- Integrated inbox and business email management
- E-commerce tools and merchant services
- Website design, SEO, listings management, and digital advertising tools
Pros:
- Expert marketing support and lead generation strategies
- Dedicated account manager
- No long-term contracts
Cons:
- More marketing-focused than some alternatives
Explore Housecall Pro Alternatives
Your choice of business management software can either help or hurt your business. There’s no universal best choice for all businesses — it depends on what your team needs. If your focus is on field efficiency and growth, several tools in our list fit the bill. But if you’re also looking to attract more customers and manage your online presence, Townsquare Interactive is the clear choice. With a mix of business management tools and digital marketing services, Townsquare helps businesses boost their online presence while managing their day-to-day operations.
As you explore your options, take your time to compare features and choose the platform that fits your goals and future growth plans. To learn more about Townsquare Interactive, fill out our online form (above) today!