How to Build a Killer Value Proposition

By: Kala Halbert & Jacob Robinson What Is a Value Proposition? As a business, you must know and understand your value proposition.  Not sure what that means? It’s just what it sounds like – a promise of value to be provided to a customer. It’s a critical aspect to...

Take Your Client Relationship to the Next Level

by: Amy Hoglund Customer service (noun)- the assistance and advice provided by a company to those people who buy or use its products or services. As you’re reading this, think of the best customer service experience you’ve ever had. Was it great because the customer...