Angela Santavicca

Alternative health practitioner and her clients become empowered with Townsquare’s HIPAA-compliant app.

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About Angela

After working as a dentist for 20+ years, Dr. Angela Santavicca significantly cut back her practice to pursue a career in coaching and alternative health.

Angela founded her practice Easy to Be You, centered around three core areas: life coaching, brain spotting, and qigong instruction. By helping her clients tap into their consciousness, brain, and nervous system, she guides them to “bring their best self to live-easily and naturally.”

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The Challenge

Running her own practice, Angela had always been an entrepreneur and a CEO, as well as the person who made the product, ran the team, and handled all the admin and marketing. Finding a HIPAA-compliant platform was among Angela’s top priorities since trust between her and her client is critical.

As she developed her new business, however, she wanted to retain control while benefitting from the lifestyle bonus of a flexible location so she could pursue her dream: to sail around the world. In order to scale her new business and maintain freedom from administration, management, and a fixed location, she needed a remote all-in-one solution.

Our Solution

Implementing automation, managing time and money with Townsquare App

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HIPAA-compliant client portal

Ashley wanted to empower her clients to act independently and become more proactive. With Townsquare App’s client portal, her clients can securely log in to view their invoices, place payments, and upload documents directly from their mobile phones. With an all-in-one, mobile app Townsquare helps save time and money for her accounting firm with all the services she needs in one place.

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Scheduling better work-life balance

Angela dedicates her undivided attention to her clients during therapy. With Townsquare, she can limit her availability and make sure her clients can only book when she’s available. Managing her scheduling online has helped Angela set clearer boundaries and secure time for herself.

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Seamless Zoom integration

Since Angela meets with the majority of her clients online, she sought a user-friendly platform with an intuitive Zoom integration. Angela invites her clients to book Zoom meetings or register for Zoom group events through our user-friendly online scheduling experience. When a meeting is booked, a link is automatically generated. Between individual appointments and groups, Angela meets with over 20 clients per week from all over the world on Zoom through Townsquare App.

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Service Packages

In order to maintain consistent care routines, more than half of Angela’s services are sold as series or bundles. She used Townsquare App’s packages feature to create service bundles that can be purchased and paid for upfront. Her clients can research their options, choose their package, schedule, and pay for it all in one place. Once a package is purchased, Townsquare will automatically manage each client’s credits and redeem them when services are booked.

The Result

Townsquare gave Angela a solid foundation for business growth

By implementing us, Angela has achieved the work-life balance (and freedom of location!) that she was seeking. She has also reduced her admin time. Payments made online through Townsquare App automatically appear in her bank account, and all of her clients’ information, appointments, and payments are recorded in her Townsquare account.

Now that her admin tasks are minimal, Angela can spend more time caring for her patients and sailing across the sea.