Did you know it costs five times more to acquire new customers than to retain the ones you already have? This stat alone should make any business owner stress about customer retention. That’s why we put together this guide on 8 proven strategies to keep your customers coming back again and again. Whether you run […]
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In today’s digital age, cash has become king for fewer and fewer transactions. For businesses of all sizes, accepting electronic payments is no longer an option but a necessity. Behind the seemingly simple swipe of a card or tap of a phone lies a complex world of payment processing systems. This article unveils the inner […]
Read MoreA customer relationship management platform is an invaluable tool businesses of every size can benefit from. These platforms help streamline customer communication and keep your sales or marketing team on task during the workweek. Not only that, but small business CRMs provide many different time and money-saving opportunities. If you’re still using Excel or documents […]
Read MoreSmall business owners are constantly juggling multiple tasks and responsibilities. From managing employees to handling finances, it can be overwhelming to keep everything in order. One area that often gets neglected is customer data management. Business owners may not realize the potential of organizing and utilizing their customer data effectively. A customer database is a […]
Read MoreThere’s nothing worse than playing phone tag with prospects or constantly emailing clients to set up an appointment. The constant nagging can be off-putting, pushing your customer base to shop with your competitors. It can delay the sales process and lead to a decline in revenue over time. If you don’t have a set process […]
Read MoreCustomer relationship management software is a tool businesses can use to enhance their client communication and stay organized. With a business management platform, employees have a centralized database where all customer communication exists. This makes it easier to personalize your messaging and nurture leads into paying customers. In this article, we’ll discuss some of the […]
Read MoreAs a small business owner, you have a lot of paperwork passing over your desk day to day. It’s easy to get overwhelmed by the contracts, forms, and other documents that come through your office, especially when you’re also trying to stay on top of customer relationships. If you feel like you’re drowning in paperwork, […]
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